Hi đź‘‹

Hi! I'm Susanne, and I'm a QA.

The face of someone who just said “it depends” for the seventh time this week.

(Which is a funny thing to say, because you can’t really be a quality assurance. But it’s what people say. And I get it.)

What I am is someone who helps teams build better software with fewer surprises, clearer signals, and more confidence.

I’ve spent 15+ years testing everything from enterprise apps to internal tooling to to scrappy experiments, from inside teams and across them. I’ve built QA orgs. I’ve been the QA org. I believe quality isn’t just a step or a role. It’s a product of culture and intention.

Here I write about the human side of quality. How testing really works. What makes it fail. And how to design systems (and relationships) that surface risk before it's too late.

You can also find me on LinkedIn, Mastodon, and Bluesky.